Terms & Conditions
Updated May 25, 2018
As used herein, the term “Products” shall include all products are services obtained from or through this Site or the Company, including but not limited to, (i) any initial course materials as described on the Site, (ii) any information and other data provided to You by the Company on a monthly subscription basis, and (iii) the use of any software or websites.
YOUR ACCEPTANCE OF OTHER AGREEMENTS
OWNERSHIP OF SITE AND PRODUCTS
The Company owns and operates this Site and the information, materials, product names and services available on it. The Company also owns the Products and the information and materials available in connection therewith. All content including, but not limited to, text, graphics, logos, buttons, icons, data compilations, and images is the property of the Company, its licensors, or its content suppliers and is protected by U.S. and international copyright and trademark laws. The compilation (collection, arrangement, and assembly) of all content on this Site or contained in the Products is the exclusive property of the Company and is protected by U.S. and international copyright laws. All software used on this Site is the property of the Company or its suppliers and is protected by U.S. and international copyrights laws.
You do not acquire any ownership rights to this Site and its content, the Products, or any intellectual property, trademarks, or logos of the Company by Your use of this Site or the Products. You acknowledge that this Site and its contents and the Products are valuable commercial assets which the Company has expended substantial time and resources to develop. You expressly agree that the Company and its affiliates retain all ownership rights to this Site and its contents, to the Products, and to any intellectual property, trademarks, or logos of the Company.
LIMITED LICENSE AND USE OF SITE AND PRODUCTS
You are hereby granted a limited, revocable, non-exclusive right to access and use this Site and the Products subject to the limitations set forth herein.
Use of Site. You are responsible for all activities that occur with the use of Your account and password. You agree to provide true, accurate, current and complete information about Yourself including, but not limited to, credit card information and electronic mail address, and to maintain and update this information to keep it true, accurate, current and complete. Upon expiration of Your credit card, You shall notify the Company of the new credit card expiration date and all other relevant new information pertaining to the new credit card.
Any communications or material of any kind that You email, post or otherwise transmit through this Site, including data, questions, comments, or suggestions will be treated as non-confidential and nonproprietary. The Company is free to use any ideas, concepts, know-how or techniques contained in Your communications for any purpose including, but not limited to, developing and marketing products using such information without compensation to You.
Use of Products. You may not reproduce, republish, resell or undertake any such similar use of the Products. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Company and our affiliates without a specific license to do so. You may not use any meta tags or any other “hidden text” utilizing the Company’s name, logo or trademarks without the express written consent of the Company.
Any unauthorized use of the Site or the Products automatically terminates the permission or license granted by the Company herein.
FEES AND PAYMENT
Digital Software. This money-back guarantee only applies to the Company’s digital product, and not to any coaching sales, or our advanced coaching and monthly subscription programs. At Brad Chandler Coaching, we are very confident in our products and offer a 30-day money back guarantee. If You are not completely satisfied with Your purchase for any reason within the first 30-days of usage, You are eligible for a refund. This money-back guarantee only applies to the Company’s digital products and not our advanced coaching and monthly subscription programs.
If after viewing the limitations listed above You are eligible for and would like to request a refund, please email us at firstname.lastname@example.org.
Refunds are reviewed and processed within 3-5 days. We will review Your request and respond within 24 hours of reviewing Your request. Once Your refund has been approved, it will be credited to Your account and Your membership will be disabled. If there is an emergency that requires a refund outside of this timeline please call customer support at (855) 570-1545.
If You are outside of the 30-day window, You are not eligible for a refund. However, You may discontinue Your service at any time. The Company reserves the right to refund any portion of your payment which was set aside for advertising but not used. Any advertising dollars already committed for marketing will not be refunded.
Coaching/Paid Education Services. This program includes teaching You proprietary and confidential information in regards to real estate marketing and business strategies. This information will separate You from Your competitors in terms of Your success. Once we have given You this knowledge, it is impossible for us to recoup that knowledge, so starting the day of Your purchase, as documented by Your email receipt and Your signed customer agreementYou have 30 days to cancel this agreement and receive a full refund. After this time Your enrollment into the program is final.
TERMINATION, CANCELLATION AND REFUNDS
The Company may refuse service, cancel orders, terminate accounts and/or terminate Your license to use this Site and/or the Products at any time in its sole discretion. Upon such termination, You shall immediately cease all use of this Site and/or the Products.
You may cancel any subscription purchased through this Site or by the Company by written notice to the Company. Unless earlier terminated by the Company, Your subscription shall remain active until the end of the paid subscription period, at which time Your license to use this Site and/or the Products shall automatically terminate. Unless cancelled in writing prior to the end of the subscription period, the Company shall continue to charge Your credit card on a monthly basis. There will be no partial refunds for cancellations of a subscription service if we receive notice after the first of the month. You will be allowed to continue to use the Digital software service through the end of the monthly billing cycle.
Refunds of any products or services purchased from this Site or from the Company are governed by the specific refund policies as set forth on this Site.
WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THIS SITE OR ITS CONTENT, OR ANY PRODUCT OR SERVICE AVAILABLE ON OR PROMOTED THROUGH THIS SITE. THIS SITE AND ALL OF ITS CONTENT (INCLUDING USER-GENERATED CONTENT) ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY, ITS AFFILIATES, AND THEIR SERVICE PROVIDERS AND LICENSORS DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, ARISING BY STATUTE, CUSTOM, COURSE OF DEALING, COURSE OF PERFORMANCE OR IN ANY OTHER WAY, WITH RESPECT TO THIS SITE, ITS CONTENT, AND ANY PRODUCTS OR SERVICES AVAILABLE OR PROMOTED THROUGH THIS SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE COMPANY, ITS AFFILIATES, AND THEIR SERVICE PROVIDERS AND LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES (A) OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) RELATING TO THE SECURITY OF THIS SITE; (C) THAT THE CONTENT OF THIS SITE IS ACCURATE, COMPLETE OR CURRENT; OR (D) THAT THIS SITE WILL OPERATE SECURELY OR WITHOUT INTERRUPTION OR ERROR.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS WE, ON BEHALF OF OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND SERVICE PROVIDERS, EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE AND HOWSOEVER ARISING INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, GENERAL, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES; LOSS OF USE; LOSS OF DATA; LOSS CAUSED BY A VIRUS; LOSS OF INCOME OR PROFIT; LOSS OF OR DAMAGE TO PROPERTY; CLAIMS OF THIRD PARTIES; OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE. You ASSUME TOTAL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS You CONSIDER NECESSARY. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER BASIS.
GOVERNING LAW, JURISDICTION AND VENUE
MODIFICATION AND SEVERABILITY
We are committed to protecting Your privacy and security and have explained in detail the steps we take to do so. We control this site from offices in the United States of America. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Outside Sites (Their Privacy Policies May Be Different)
How and why we collect information
We will be acting as the “Controller” of the personal data you provide to us. This includes your personal contact information and the contact information of your affiliated organization. We only collect basic personal information about you.
We collect Your information in order to record and support Your participation in the activities You select. We need to know your basic personal data consisting of contact information for purposes of responding to your inquiry on our Contact Us, eBook, Case Study, Webinar, and other training web pages. In addition, we need to know your personal data to send you emails for other specific purposes only if you have explicitly given your consent to receive these emails. If You register for a training, for example, the information used to reserve Your seat, to track Your preferences, and to keep You informed about the training and related events.
As a visitor to our Sites, You can engage in many activities without providing any personal information. In connection with other activities, such as utilizing registering for a training or participating in a sweepstakes, we may ask You to provide certain information about Yourself by filling out and submitting an online form. It is completely optional for You to engage in these activities. If You elect to engage in these activities, however, we may ask that You provide us personal information, such as Your first and last name, mailing address (including ZIP code), e-mail address, telephone, credit card, and other personal information. If You do not provide the mandatory data with respect to a particular activity, You will not be able to engage in that activity. In all cases, we will collect personal identification information from You only if You voluntarily submit such information to us.
What We Do With Your Information
We will also tell You how we use Your information or if we share it with another party. Your personal data is processed by our personnel located in the United States; however, for purposes of hosting and maintenance, your personal data may be archived on servers provided by WordPress and by Infusionsoft on servers. Except for these two sub-processors, we won’t share your personal information with third parties outside our organization unless authorized by applicable law.
Except as otherwise provided in this policy, we will never intentionally disclose any personal identification information about You as an individual user to any third party without having received Your permission.
We maintain a data protection regime for the effective and secure processing of your personal data. Unfortunately, the transmission of information via the internet is not completely secure. Although we use best practices to ensure your data is encrypted to the standard required in the GDPR to protect your personal data, we cannot guarantee the security of your data as it is transmitted and stored.
If You supply us with Your contact information You may receive periodic e-mails, mailings or calls from us with information on new products and services, important issues, or upcoming events.
When You use our Sites, we or our authorized technology services provider may also collect certain technical and routing information from You to facilitate Your use of the Site and its services. We use this information to administer the Site and to understand and measure traffic patterns on the Site so that we know which areas of our sites are favorites of our users, which areas need improvement, and what technologies are being used so that we may continually improve our sites. This information is collected in aggregate form, without identifying You or any user individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes. This data is often tracked by us our technology services provider by using “cookies” during Your visit. A cookie is small amount of data that is transferred to Your browser by a web server and can only be read by the server that gave it to You. It functions as Your identification card and enables us to record Your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set Your browser to notify You when You receive a cookie, giving You the chance to decide whether or not to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.
How Long We Keep Your Data
We will not retain your personal data for longer than required. This means that we will keep your personal information: (i) for as long as required by law, (ii) until we no longer have a valid reason for keeping it, or (iii) until you request us to stop using it. When we delete your personal data from our databases, it will remain in our backup system until it cycles out.
We will delete your personal data that you provide for purposes of responding to your inquiry on our Contact Us web page and similar web pages after one year, unless you are continuing to request information from us.
We will share personal information with our partners, affiliates or other trusted businesses to market relevant educational products and services – including telephone solicitations. The trusted partners are bound by confidentiality agreements, and don’t have any independent right to share Your personal information. Students have the express right to limit (or eliminate) the sharing of information using the opt-out procedure described below. Also, please write to us to obtain a list of our trusted partners.
Further, the information You enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and Your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions. Please note that if You give out personal information online through a discussion board or posting site, that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information You post in these forums. You disclose such information at Your own risk.